Quick Facts

SBTRUST Services are always free for consumers. Only subscribing firms pay the small $34.95 subscription fee. The funds from this fee pay for administration of servers, software development and maintenance costs and expenses related to the Cyber-Cop Network.

The Cyber-Cop Network is able to utilize teams of volunteers from around the world.

The same technology that powers the Internet's #1 digital registration service, NRS-Online, also drives the SBTRUST electronic document registration, storage and retrieval tools.

If you are interested in obtaining software similar to that used at SBTRUST then visit ASPNetLink, the developers and administrators of the back-end processing software behind SBTRUST and NRS-Online.

Drake Analytics, Inc., the owner and manager of SBTRUST, is a for-profit corporation so donations to SBTRUST are not accepted. If you would like to participate in the company as an investor then contact the company directly.

All servers involved in providing SBTRUST services use the FreeBSD open-source operating system and the Apache web server.

Home / Consumer FAQ

If you have questions regarding SBTRUST, please contact us.

What services can be used with companies that are not SBTRUST subscribers?

Currently, the SBTRUST services are only available for use with SBTRUST subscribers. Due to our low-cost subscription rate, the entire resources of SBTRUST must only be directed toward assisting commerce with subscribers. Visit the Advocacy Portal for a list of firms that may be of assistance.

Is the old Cyber-Cop.net web page registration service still available?

This service is available as part of the Policy Confirmation Service. However, it can only be used to register pages from sites of SBTRUST subscribers.

Why do the services often require E-Mail Confirmation?

This is to reduce the amount of frivolous usage. Note, e-mail addresses provided by customers are not used for marketing or any purpose other than to provide the SBTRUST services.

If companies are paying a subscription fee then isn't SBTRUST going to be biased in their favor?

This question has been an issue with numerous Trust Assurance service providers. SBTRUST hopes to mitigate any bias by having a very low subscription fee (just $34.95 for a 2-year subscription). This amount just covers overhead and variable costs. As such, the potential of losing a client would not weigh on the decision-making of SBTRUST. Our goal is to provide a premium Trust Assurance Service at a reasonable rate that properly reflects the consumer-oriented nature of the goal.

Is the advocacy support binding on a consumer or company?

Advocacy support is an informal dispute resolution process and not a legally binding arbitration process. The service is to assist with resolving problems before they get to the stage of requiring legal action or a formal complaint with the Office of the State Attorney General. However, if a dispute is not resolved then that is indicated on the company's status report for other consumers to see.

I'm not residing in the USA, can I still use the service?

Yes, SBTRUST provides services for consumers and companies regardless of where they are located. In some cases, a service may take longer to provide when a customer or company is outside of the USA but all services are still provided.

Is there a list of SBTRUST subscribers?

There is not a portal or other listing service because that is beyond the scope of our mission. Once a service provides a portal then the position of each subscriber in the portal becomes an issue. Also, in early research on this matter, subscribers indicated numerous concerns with being listed with other subscribers. Primarily, they do not want SBTRUST to be a marketing platform for competitors. As such, SBTRUST does not provide a listing of subscribers and has no intention of expanding into the portal business. Moreover, we do not sell or otherwise make available, whether online or offline, subscriber lists.