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If you have a complaint with an SBTRUST subscriber and would like SBTRUST to be involved to assist with resolving the situation, please use this form to open a case. When completing the form try to include as much material as possible that supports your decision to request advocacy.

Once the form is submitted, a confirmation will be sent to your e-mail address. When the confirmation is activated then SBTRUST will provide an initial analysis and response and then contact the subscriber to begin the resolution process.

Domain Name of Company (e.g. OldCarParts.com):


Your E-Mail Address:


Dollar Amount, if any, of item/issue under dispute:

Date of Transaction/Action about which the dispute concerns:

Type of Dispute:

Have you used the SBTRUST service below to store e-mail, messages or online policies pertaining to this dispute? Yes   No

If you have used SBTRUST before, enter any Document IDs that would pertain to this dispute:

Have you already contacted the company about this issue? Yes   No

If you have already contacted the company, summarize their response(s) below:


Enter a summary of the dispute/complaint below:


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